Effective as of November 1st, 2022:
Due to the on-going COVID-19 pandemic, our supply chains have been faced with many challenges in acquiring the materials necessary for production which has resulted in production halts and longer than expected delivery times. In addition, inflated logistics has also affected our ability to adequately meet customer expectations. In order to fix these issues, we are announcing the optimization of our nUView gel portfolios to improve deliverability and meet demand.
One of the main changes will be the substitutions made for 10 well models. With this, orders placed for out of stock 10 well models will be substituted with 12 well models if available. For example: order #NB10-008, substitution will be #NB12-008 if #NB10-008 is out of stock.
| EXCHANGEABLE | ON DEMAND | ||||
| Gel Type | Gel Con. | 10 Wells | 12 Wells | 15 Wells | 17 Wells |
|
NB
Fit BioRad Mini Protean Tetra |
8% | NB10-008 | NB12-008 | NB17-008 | |
| 10% | NB10-010 | NB12-010 | NB17-010 | ||
| 12% | NB10-012 | NB12-012 | NB17-012 | ||
| 8-16% | NB10-816 | NB12-816 | NB17-816 | ||
| 4-20% | NB10-420 | NB12-420 | NB17-420 | ||
|
NN
Fit Thermo Mini Xcell SureLock |
8% | NN10-008 | NN12-008 | NN17-008 | |
| 10% | NN10-010 | NN12-010 | NN17-010 | ||
| 12% | NN10-012 | NN12-012 | NN17-012 | ||
| 8-16% | NN10-816 | NN12-816 | NN17-816 | ||
| 4-20% | NN10-420 | NN12-420 | NN17-420 | ||
|
NG
Fit Hoefer/Cytiva Mighty Small |
8% | NG10-008 | NG12-008 | NG15-008 | |
| 10% | NG10-010 | NG12-010 | NG15-010 | ||
| 12% | NG10-012 | NG12-012 | NG15-012 | ||
| 8-16% | NG10-816 | NG12-816 | NG15-816 | ||
| 4-20% | NG10-420 | NG12-420 | NG15-420 | ||
In the mean time, we'll continue to take orders for (15/17 wells) as an on-demand basis. In addition, we are planning to provide special OEM manufacturing for ongoing service and support for customized formulations.
We appreciate and value the relationships we've built in the life science community and look forward to continuing to support the needs of those we serve. While we regret the inconvenience that this reduction in our product lines may cause, we are hopeful that we can continue to meet expectations with our best-in-class solutions.
Sincerely,
NuSep Inc. Biotech Global Supply Team
© 2022
Last update: 11/3/2022
If you have any comments or questions, please reach out to customercare@nusep.com